This volume analyses the impact of globalization on civil service systems across the Middle East and North Africa.
A collaboration between practitioners and academic public policy experts, it presents an analytical model to assess how globalization influences civil servants, illustrated by case studies of countries where there have been increased engagement with international actors. It demonstrates how this increased interaction has altered the position of civil servants and traces the shifting patterns of power and accountability between civil servants, politicians and other actors.
It is an original and important addition to the debate about globalization's role in transnational public administration and governance.

Tony Verheijen is Operations Manager for Afghanistan, South Asia Region at The World Bank. Previously, he was Country Manager for Tunisia, Middle East and North Africa at The World Bank.

Part 1: Analytical Framework and Regional Context
1. Globalization and the Changing Role of Civil Servants: Towards an Analytical Framework
2. Chapter 2: The Middle East and North Africa (MENA) and Globalization
Part 2: Civil Servants' Response to Globalization
3. Drilling down on Globalization: Performance Indicators and Rankings as Features of Multi-Level Governance
4. Deepening Engagement with International Development Institutions: Impact on Civil Servants
5. Trickling Down: Impact of the Global Movement on Open Government
Part 3: Conclusion: Growing Impact despite Resilient Filters
6. Globalization and Civil Servants: A Response Typology