As managed care systems evolve, a major concern is quality. Managed Care Quality: A Practical Guide is a collection of applications and experiences gathered from practicing health professionals in the field of managed care. This how to guide was written to help managed care organizations meet the common objective of ensuring the best quality of services and care. It introduces the methods, skills, and practices involved in quality health care programs and offers solutions to problems typically encountered in managed care.

Managed Care: An Introduction, R. EdwardsHistorical Evolution of Managed Care Quality, A.F. Al-AssafThe Concept of Health Care Quality, A.F. Al-AssafPerceptions of Quality in Managed Care: Defining and Improving Providers' Performance and Quality, P. MoscaImplementing Quality in Managed Health Care, A.F. Al-AssafQuality Assurance Activities, D. Zaenger and A.F. Al-AssafMonitoring of Quality, D.W. BratzlerQuality Improvement Activities, J. ReinkeQuality Improvement in Managed Care: Using Preventative Medicine Guidelines, D. StewartInstitutionalization of Health Care Quality, A.F. Al-AssafBalancing Quality with Costs in a Managed Care Setting, J. Benneyan and V. ValdmanisManaged Care Accreditations and Certifications, W.P. GideonAlternative Quality Management Strategies in Managed Care, A. GhoshQuality Excellence Awards, T. Brown and S. Hopkins

A. F. Al-Assaf (University of Oklahoma, Oklahoma City, Oklahoma, USA) (Author) , R. Robyn Assaf (Author)