The contributors to this book seek to offer new insights to improve student affairs, emphasising action that recognises this is a complex and multi-faceted process, and beginning with the assertion that, without recognising the influences of privilege and inequality, educators cannot promote truly welcoming environments. It focuses on guiding individuals and groups through learning how to have difficult conversations that lead us to act to create more just campuses, and provides illustrations of multiple ways to respond to difficult situations.

Vasti Torres is a Professor in the Center for the Study of Higher and Postsecondary Education (CSHPE) and an Associate Faculty member of Latina/o Studies at University of Michigan. Jan Arminio is Professor and Chair, Department of Counseling and College Student Personnel, at Shippensburg University. Raechele L. Pope is Associate Professor, Educational Leadership and Policy, at the Graduate School of Education, University of Buffalo.

ACKNOWLEDGEMENTS INTRODUCTION ARE WE THERE YET?-Vasti Torres, Jan Arminio, and Raechele L. Pope 1. Awareness of Self-Anna Ortiz and Lori Patton 2. Learning through Relationships with Others-Jan Arminio and Vasti Torres 3. Historical Context. Who We Were is Part of Who We Are-John A. Mueller and Ellen M. Broido 4. The Influence of Institutional Context and Culture-Raechele L. Pope and Lucy A. LePeau 5. Moving Beyond the Talk. From Difficult Dialogue to Action-Sherry K. Watt 6. Different Approaches to Real Issues-Matthew J. Weigand and Lucy A. Lepeau 7. Integrating Student Affairs Values With the Elements of Inclusion-Jan Arminio, Vasti Torres, and Raechele L. Pope CONTRIBUTORS INDEX