Practical advice (supported by extensive case studies) for fixing troubled arts organizations

MICHAEL M. KAISER is President of the John F. Kennedy Center for the Performing Arts. Dubbed "the turnaround king" for his work at numerous institutions, Kaiser has earned international renown for his expertise in arts management. A Cultural Ambassador for the U.S. State Department, he advises performing arts organizations around the world, working with arts leaders in Mexico, Pakistan, China, Latin America, and the Arab nations. He has created an online education forum for arts administrators (www.artsmanager.org) where professionals and students in the field can share experiences, seek employment, and post opportunities.