John D. Heyl is founder and editor of IELeaders.net, a website focusing on Senior International Officer (SIO) leadership issues. He was professor of history at Illinois Wesleyan University (Bloomington, IL) and SIO at the University of Missouri-Columbia and Old Dominion University (VA). Heyl is former president (2000-2001) of the Association of International Education Administrators (AIEA), author of The Senior International Officer (SIO) as Change Agent (AIEA, 2007) and co-editor of The SAGE Handbook of International Higher Education (2012). He holds a B.A. from Stanford University and a PhD in European history from Washington University-St. Louis. Fiona J. H. Hunter is based in Italy where she works as Associate Director at the Centre for Higher Education Internationalisation (CHEI) at the Università Cattolica del Sacro Cuore in Milan. She is Co-Editor at the Journal of Studies for International Education (JSIE) and Past President of the European Association for International Education (EAIE). Alongside her role as a researcher, she also works as a consultant and trainer supporting higher education institutions around the world in their internationalization and strategic planning efforts. She holds a Doctor of Business Administration (DBA) in Higher Education Management from the University of Bath in the United Kingdom.

Introduction 1. The Big Picture. International Education in an Age of Global Turbulence 2. The World of the SIO 3. Understanding Organizations and Organizational Change. Two Approaches 4. The SIO as Change Agent 5. The SIO at Work. Shaping an Internationalization Plan 6. The SIO at Work. From Planning to Implementation 7. Getting from Here to There. Making Internationalization Happen 8. Lessons for the SIO 9. Concluding Remarks References About the Authors Index

Published by Distributed by StylusThis new edition reflects the dramatic changes that have taken place across the world in higher education in the decade since it first was published, and addresses how they specifically impact international education and inform the role of senior international officer (SIO) today.