Susanne Karstedt is Professor of Criminology and Criminal Justice at the Centre for Criminal Justice Studies, School of Law, University of Leeds.
Ian Loader is Professor of Criminology and Director of the Centre for Criminology at the University of Oxford, and a Fellow of All Souls College.
Heather Strang is Director of the Centre for Restorative Justice in the Regulatory Institutions Network at the Australian National University and Senior Research Fellow at the Institute of Criminology, University of Cambridge.

The return of emotions to debates about crime and criminal justice has been a striking development of recent decades across many jurisdictions. This has been registered in the return of shame to justice procedures, a heightened focus on victims and their emotional needs, fear of crime as a major preoccupation of citizens and politicians, and highly emotionalised public discourses on crime and justice. But how can we best make sense of these developments? Do we need to create "emotionally intelligent" justice systems, or are we messing recklessly with the rational foundations of liberal criminal justice?
This volume brings together leading criminologists and sociologists from across the world in a much needed conversation about how to re-calibrate reason and emotion in crime and justice today. The contributions range from the micro-analysis of emotions in violent encounters to the paradoxes and tensions that arise from the emotionalisation of criminal justice in the public sphere. They explore the emotional labour of workers in police and penal institutions, the justice experiences of victims and offenders, and the role of vengeance, forgiveness and regret in the aftermath of violence and conflict resolution. The result is a set of original essays which offer a fresh and timely perspective on problems of crime and justice in contemporary liberal democracies.

Handle with Care: Emotions, Crime and Justice
SUSANNE KARSTEDT
PART I: EMOTIONS IN TRANSGRESSION AND CRIME
1. Forward Panic and Violent Atrocities
RANDALL COLLINS
2. Making Sense of 'Senseless Violence'
WILLEM DE HAAN
3. Shame, Pride and Workplace Bullying
ELIZA AHMED AND JOHN BRAITHWAITE
4. The Sensual Dynamics of Processes of Personal Reform: Desistance from Crime and the Role of Emotions
ADAM CALVERLEY AND STEPHEN FARRALL
5. Trends in Crime and Fear: Lessons from Chicago, 1994 -2003
WESLEY G SKOGAN
6. Moral Indignation in the East Of England: A Youthful Twist on Ranulf's Ageing Thesis
ANNA KING AND SHADD MARUNA
PART II: EMOTIONAL EXPERIENCES OF JUSTICE
7. Empathy for the Devil: The Nature and Nurture of Revenge
LAWRENCE W SHERMAN AND HEATHER STRANG
8. Reintegrative Ritual: Restorative Justice and Micro-Sociology
MEREDITH ROSSNER
9. Shame, Ethical Identity and Conformity: Lessons from Research on the Psychology of Social Influence
NATHAN HARRIS
10. Procedural Justice, Emotions and Resistance to Authority
KRISTINA MURPHY
PART III: 'EMOTION WORK' IN CRIMINAL JUSTICE INSTITUTIONS
11. Dealing with Defiant Citizens: Building Emotional Intelligence into Police Work
BAS VAN STOKKOM
12. Managing Prisoners, Managing Emotion: The Dynamics of Age, Culture and Identity
ELAINE CRAWLEY
PART IV: VIOLENCE, RECONCILIATION AND CONFLICT RESOLUTION: DEALING WITH COLLECTIVE EMOTIONS
13. Alienation, Love and Hate as Causes of Collective Violence
THOMAS J SCHEFF
14. Dealing with Emotions in Peacemaking
JOHN D BREWER
PART V: DEMOCRACY AND PENAL SENTIMENTS
15. Divided Sympathies: David Hume and Contemporary
Criminology
RICHARD SPARKS
16. The Power and Limits of Populism: An Illustration from Recent Penal Developments in New Zealand
JOHN PRATT
17. Playing with Fire? Democracy and the Emotions of Crime and Punishment
IAN LOADER