An INTRODUCING PRACTICAL GUIDE to the therapy designed to help people have better, fuller and richer lives - as well as work far more effectively. By focusing on how we communicate - the words we use as well as non-verbal communication such as body language - NLP seeks to change our mental habits into those of more successful people. Whether you’re a salesperson needing to close more deals, a teacher who would like to get through to your pupils more quickly, or someone who needs to negotiate between parties - this INTRODUCING PRACTICAL GUIDE is for you.

About the author iii Author's note iv What is NLP, and How Can it Help Me? 1. Preface 1 2. About this book 4 3. What is NLP? 7 4. Where does NLP fit into traditional psychology? 13 5. Basic assumptions of NLP 21 Using NLP to Win Friends and Influence People 6. Communication 31 7. Creating rapport 37 The Language of Success 8. NLP and language 56 9. Meta programs 59 10. The meta model 87 11. Employing the language of success 100 12. Embedded commands 104 Creating a Toolkit 13. Goal-setting 116 14. Visualization 131 15. Anchoring 144 Integrating Your Learning 16. Modelling 157 17. Change 175 18. Modality check 191 19. Applications of NLP 197 Acknowledgements 202 Further reading 203 Index 205

Neil Shah is a consultant in NLP and the founder of the Stress Management Society