PART ONE: INTRODUCTION
Responsible Action and the Basic System Concepts
PART TWO: ANALYSIS
Methods of Describing Systems,and a Range of Simple Modelling Techniques for Idea Generation and Selection
PART THREE: INVENTIVE SEARCH
Basic Techniques for Idea Generation and Selection
PART FOUR: GROUNDWORK
The Organizational Politics Surrounding Change and the Role of the Change Agent
PART FIVE: IMPLEMENTATION
Practical Problems in Implementing Agreed Change
Planning, Scheduling, Team Building, Servicing, Co-Ordination

This introduction to organizational analysis and change is written in a lively, pictorial and concise style. It starts from the belief that one cannot act responsibly without a rounded understanding of both the context and the likely implications of one's actions. The book conveys the essentials of practical systems work in organizational settings and integrates graphics and text throughout.