Mark Kilgallon works with individuals, teams, organisations, including the UK police
service, and strategic partnerships to help them deliver what is at the core of their
purpose. He is an Honorary Professor at Nottingham Trent University with academic
interests in formal and informal leadership, organisational cultures, and power
dynamics within teams.

Martin Wright is a former police officer and creator of the community safety initiative
'Radio Links'. He is currently Managing Editor of the Oxford Journal of Policing, a
volunteer with Dyfed Powys Police and a Visiting Senior Research Fellow at Canterbury
Christ Church University.

A critical handbook covering the full range of behavioural skills essential for effective policing practice and professional development in the twenty-first century.