1. Genealogy of Quality.- 2. Quality Overview.- 3. Managing Quality.- 4. Quality Management Trends.- 5. Basics of Quality.- 6. Quality Teamwork.- 7. Economics of Quality.- 8. Process Management.- 9. The Dictates of Quality.- 10. People Involvement.- 11. Quality Tools and Techniques.- 12. Cost of Quality.- 13. Purchasing and Supplier Role.- 14. Customer Focus.- 15. Change Management.- 16. Quality Management.- 17. Improvement Concepts.- 18. Quality Management System Audit.- 19. Dynamics of Quality.- 20. Quality Outlook.- 21. Industry 4.0 - A Review.- 22. Quality 4.0 in Review.
Timothy Adesanya Ibidapo is a quality management consultant and researcher (Grand Praire, TX, USA). He has worked as a senior lecturer and associate professor in research, polymer science and technology, engineering materials, chemical engineering and industries at the Universities of Leeds (1978-82); University of Ibadan, Nigeria (1982-86); Lagos State University (1986-1993) and the University of Lagos (Associate professor from 2002-2011). He has to his credit a number of publications in a variety of international journals. His quality management and leadership experience cuts across a wide range of manufacturing and production sectors of the global economy - machinery; crown cork; PET-bottle; Plastics extrusion, injection- and blow-molding; vehicle manufacturing and assembly; automotive, architectural toughened glass; glass bottle and food processing.