Ferrie Aalders holds a Ph.D. in Mathematics and Natural Sciences from Utrecht University (the Netherlands). During his career at Philips Research and Royal Philips, which spanned more than three decades, he held several advisory and management positions, including Secretary of the Eindhoven Research Management Team and improvement manager, Export Control Officer of Philips Corporate Technologies, and Head of Business Excellence in the Chief Technology Organization. From 2012 to 2019, he represented Royal Philips on the Strategy Committee of the European Foundation for Quality Management (EFQM) in Brussels.

Since December 2020 he has been a board member of the Stichting INK (Instituut Nederlandse Kwaliteit), which acts as the partner organization of the EFQM in the Netherlands. Ferrie Aalders has (co-)authored 14 publications on a variety of topics in physics and management and holds one US patent.

INTRODUCTION.- THE BASICS- THE DYNAMICS.- MEASURING (RESULTS).- ORGANIZATION LEARNING.- REWARD AND RECOGNITION.- ECOSYSTEM LEVERAGE.- CULTIVATING EXCELLENCE