This book discusses the opportunities and conditions that digital technology provides to extend, innovate and differentiate the services offered by consulting companies. It introduces suitable artefacts like web-based consulting platforms, consulting applications, semantic technologies and tools for data mining and collaboration. Furthermore it examines concepts to evaluate the virtualization of consulting processes and showcases how solutions can be developed to blend traditional and digital consulting models. Presenting state-of-the-art research and providing a comprehensive overview of the methods and techniques needed for digital transformation in the consulting industry, the book serves as both a guide and a roadmap for innovative consulting companies.
Volker Nissen is professor for information systems at Ilmenau University of Technology, Germany. His research interest is in digital business innovation and in the consulting industry. Prior to his academic career he spent more than 12 years in IT consulting.
Introduction.- Part I: Science Contributions.- Part II: Applied Digitalization in the Consulting Industry.