Nobuyoshi Yamori is Professor of the Research Institute for Economics & Business Administration, Kobe University. He was born in Shiga Prefecture and graduated from Shiga University in 1986. He received an MA degree at Kobe University in 1988 and a PhD in economics at Nagoya University in 1996. Before becoming a professor of Kobe University in 2014, he taught at Himeji Dokkyo University and Nagoya University. Currently, he is also appointed as a visiting professor of Nagoya University and a member of the Financial System Council of Japan's Financial Services Agency. He has published many academic articles in international journals such as Economics Letters, the Journal of Banking and Finance, the Journal of Financial Intermediation, the Journal of Financial Research, and the Journal of Financial Services Research.

Yoshihiro Asai is Associate Professor of the Faculty of Commerce, Meiji University. He was born in Nagoya in 1977 and graduated from Nagoya University in 2000. He received MA degrees at Nagoya University and the State University of New York at Buffalo and obtained a PhD in economics at Nagoya University in 2006. Before joining Meiji University in 2012, he taught at Josai University. He has published academic articles in journals such as the Journal of Insurance Issues, the International Journal of Business, the Journal of Applied Research in Finance, and iBusiness.

Masao Ojima is a researcher at the Research Institute for Economics & Business Administration, Kobe University. He teaches at Himeji Dokkyo University. His hometown is Osaka, in Osaka Prefecture, and he graduated from Osaka City University in 1975. He received an MA degree in 2015 and a PhD in economics in 2018 at Kobe University. Before becoming a researcher at Kobe University in 2018, he had a career at a city bank and a steel company. His professional field is regional finance and regional financial institutions. He has published academic articles in journals, such as the Journal of Household Economics, and in the RIEB Discussion Paper Series.

Kei Tomimura is Associate Professor of the Faculty of Business Administration, Aichi University. He was born in Okinawa Prefecture and graduated from Shinshu University. He received an MA degree and a PhD in economics at Nagoya University. Before joining Aichi University in 2011, he taught at Nagoya University. He has published academic articles in journals such as the International Journal of Finance and Economics, the Journal of Economics and Business, Applied Economics Letters, Banks and Bank Systems, and iBusiness.

Koji Yoneda is Assistant Professor of the Faculty of Economics, Kumamoto Gakuen University. He received a PhD in economics from Nagoya University in 2009. Before becoming Assistant Professor of Kumamoto Gakuen University in 2015, he worked at the Economic Research Center, School of Economics, Nagoya University. He also worked at the Research Institute for Economics and Business Administration, Kobe University, as a part-time lecturer from 2015 to 2018. He has published academic articles in journals such as Applied Economics Letters, Empirical Economics Letters, and the Japanese Journal of Labour Studies. His research interests include the labor market for new graduates, personnel management in financial institutions, and efficiency analysis of public hospitals.¿

Preface

Acknowledgement

Contents

About the Authors

Chapter 1

How Regional Financial Institutions Can Promote Regional Revitalization in Japan: Results of the 2017 Survey on Regional Finance

Abstract

Key words

1. Introduction

2. Challenges faced in regional revitalization measures

2.1 Regional revitalization as a part of the management philosophy of financial institutions

2.2 Attitude towards involvement in regional revitalization

2.3 How to convey the resolve of top management

3. Challenges faced in corporate support measures

3.1 Disparities in management improvement measures

3.2 Problems faced in corporate turnaround measures

3.3 Personnel evaluations affecting support stances

4. Challenges in startup support activities

4.1 Track record of financing startup companies with low credit worthiness

4.2 Difficulties in providing funding to startup companies

4.3 Support for would-be startup founders

4.4 Business viability evaluation strength and startup support strength

5. Business matching efforts and issues

5.1 Business matching beneficial to both customers and financial institutions

5.2 Challenges in business matching efforts

5.3 Personnel evaluation methods

6. New employee retention and challenges

6.1 New employee retention

6.2 Personnel evaluation affecting new hire attrition rates

6.3 New hire attrition rates and insufficient corporate support personnel

6.4 Disparities in efforts to address attrition rates

7. Conclusions

References

Chapter 2

Current Situation and Challenges of Human Resources Management of Financial Institutions: Based on the 2017 attitude survey of young and mid-level staff of Japanese financial institutions

Abstract

Keywords

1. Introduction

2. Survey Implementation Overview

3. Reason for choosing employment at a financial institution

4. Sense of accomplishment in work

5. Financial institution personnel and performance evaluation system

6. Receptiveness to new evaluation systems

7. Evaluation of workplace environments

8. Conclusions

References

Chapter 3

Japan's Credit Guarantee System Reform of 2017 and New Functions of Credit Guarantee Corporations

Abstract

1. Introduction

2. What Issues Did the Financial WG of the Small and Medium Enterprise Policy-Making Council Try to Solve?

3. What Did the Financial WG Propose to Enhance Functions of Credit guarantee corporations?

3.1 Securing of conventional loans

3.2 Enhancement of credit guarantee corporation functions

3.2.1 Appropriate risk allocation between credit guarantee corporations and financial institutions

3.2.2 Promotion of management support and business turnaround

3.2.3 Contributions to regional revitalization

3.3 Promoting information disclosure and improving operation efficiency

4. Conclusions

References

Chapter 4

Roles of the Public Credit Guarantee System and Regional Financial Institutions in Supporting Startup Firms: Based on the survey conducted by the Aichi Credit Guarantee Corporation

Abstract

Key words

1. Introduction

2. Questionnaire of "Companies using Aichi Credit Guarantee Corporation's Credit Guarantee for Support of Start-ups"

2.1 Target companies

2.2 Survey overview

3. Survey results

3.1 Steady growth after using the credit guarantee

3.2 Main fears of founders around the time of founding the business

3.3 Credit guarantee corporation's consultation with founders preparing to start-up a business

3.4 Important motive for the business start-up plan

3.5 Room for improvement for financial institution behavior during loan refusal

3.6 Role of credit guarantee loans for founders

3.7 Concerns and complaints of founders during their first use of credit guarantees

3.8 Response of financial institutions after using credit guarantees

4. Conclusion

References

Chapter 5

The Great East Japan Earthquake and Risk Management for Small and Medium Enterprises: Based on the 2014 SME survey

Abstract

Keywords

1. Introduction

2. Great East Japan Earthquake and utilization of earthquake insurance by SMEs

2.1 Previous research related to earthquake insurance in Japan

2.2 Insurance usage by SMEs affected by the Great East Japan Earthquake

2.3 Specified earthquake risk contact

2.4 The situation of a specified earthquake risk contract after the earthquake

3. Overview of corporate questionnaire used in the analysis

4. Analysis results

4.1 Insurance usage to prepare against disasters

4.2 Risk management before the earthquake

4.3 Influence of the Great East Japan Earthquake on risk management activities

4.4 Precautionary countermeasures and the earthquake's impact on business performance

5. Conclusion

References