Bültmann & Gerriets
China Ready!
Chinese for Hospitality and Tourism
von Catherine Hua Xiang, Xuan Lorna Wang
Verlag: Taylor & Francis Ltd
Taschenbuch
ISBN: 978-1-138-48032-2
Erschienen am 30.09.2021
Sprache: Englisch
Format: 204 mm [H] x 380 mm [B] x 30 mm [T]
Gewicht: 818 Gramm
Umfang: 474 Seiten

Preis: 58,50 €
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Klappentext
Biografische Anmerkung
Inhaltsverzeichnis

China Ready! prepares students and independent learners to work in the hospitality and tourism industry for high value tourism business coming from China to English speaking countries. The book focuses on listening and speaking skills, essential skills for the learners.



Catherine Hua Xiang (¿¿) is the East Asian language coordinator at the London School of Economics and Political Science (¿¿¿¿¿¿¿¿). She is also the programme director of the bachelor of science in international relations programme and the Chinese and UK director of LSE Confucius Institute for Business London. As an experienced academic leader and applied linguist in higher education, she is skilled in intercultural communication, translation, foreign languages, lecturing, TV, and public speaking. Her previous publications include Mastering Chinese - The Complete Course for Beginners, Cases on Audio-visual Media in Language Education, and Teaching and Learning Chinese in Higher Education: Theoretical and Practical Issues. Originally from Shanghai, Catherine has been living and working in the UK for 20 years.

Xuan Lorna Wang (¿¿) is the deputy head of the Department of Hospitality at the University of Surrey (¿¿¿¿), where she also leads an executive course on hotel investment and asset management and supervises doctoral students. She earned her PhD at Oxford Brookes University and holds a visiting professorship at the University of Angers, France. Lorna is a senior fellow of Higher Education Academy and fellow of Hospitality Professional Association. She serves on the editorial boards of leading international journals, such as the International Journal of Contemporary Hospitality Management; the Journal of Hospitality and Tourism Research; the Journal of Revenue and Pricing Management; and the Service Industries Journal.



Table of Contents

Acknowledgements

Preface

  1. Polite Daily Expressions
  2. Greetings and Welcoming Guests
  3. Hotel Check-in and Check-out
  4. Introducing Hotel Facilities
  5. Hotel Services (1)
  6. Hotel Services (2)
  7. Requests and Problem-Solving
  8. Dealing with Incidents
  9. Talking about Areas Nearby
  10. What is Going on Now
  11. Touristic Shopping
  12. Introducing Local Food and Drinks
  13. Introducing Local Customs
  14. Describing a Place or Visitor Attraction (1)
  15. Describing a Place or Visitor Attraction (2)

Appendix

Index


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