Fiona Macdonald is a senior research fellow at RMIT University, Melbourne, Australia. Her research has centred on the impacts of changing labour markets and employment arrangements, combining ethnographic studies with regulatory and policy analyses.

Chapter 1. Social care work matters.- Chapter 2. Marketisation and cash-for-care.- Chapter 3. Perspectives on personalisation and the English social care experience.- Chapter 4. Imagining, making & managing cash for care in Australia.- Chapter 5: Regulating work, constructing workers.- Chapter 6. The emerging market for individualised support and care.- Chapter 7. Care work, individualisation and risk.- Chapter 8. Individualised risk: Isolation and fragmentation.- Chapter 9. Changing course towards decent work.